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Refund policy

RETURN

Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can no longer offer you a refund or exchange.

100% MONEY BACK GUARANTEE

If you are not 100% satisfied with your purchase from The Pod Lab, we will provide a full refund.

All you need to do is email us at paul@thepodlab.com.au and we will organise the refund within 24 hours of receiving your returned order.

Refunds can take 3-5 days normally to arrive in your nominated bank account.

EXCHANGES

We will be happy to replace any of our products if they are defective or damaged - simply send us an email at paul@thepodlab.com.au.